With 25 years supporting the newborn screening community, Astoria-Pacific (API) offers teams of experts who provide each laboratory with high quality, time critical technical services and support for API’s SPOTCHECK brand of products. API offers a range of services that can be tailored to the specific needs of your laboratory. Contact us for additional details regarding manual and automated instrument service agreement options.
|SPOTCHECK® PRO and PRO-PLEX Service Agreement Overview|
|Preventive Maintenance Visits||2 annual visits|
|Emergency Visits||2 per year included|
|Parts, Labor and Travel for Preventive Maintenance||Included|
|Additional Support via Phone/Email||Included|